Q. What are the benefits of this training?
A. Gain knowledge and experience to be able to properly set up moonwalks and inflatables in a safe manner.

Q. What if I don’t pass the test?
A. You get an opportunity to review the safety training and retake the test.

Q. What are the payment options?
A. We accept Visa, Mastercard, Amex and Discover.

Q. Do you offer group pricing?
A. Yes! Simply contact us and we will work on a personalized quote.

Q. How can I get the SIOTO seal for my website?
A. After successful completion, you will get access to our safety seal to display on your website and marketing material while your membership remains active.

Q. How soon can I get my certificate after I pass the exam?
A. The certificate will be available immediately after successful completion of the training course.

Q. How long does the training take?
A. On average, the training takes 2 to 4 hours to complete. You can complete the training at your own pace and do it over a longer period of time.

Q. Do you provide client services support?
A. Yes! Our team is available via chat, phone and email.

Q. How long is the membership valid for?
A. The membership is good for one year from the date you get certified.

Q. What does SIOTO stand for?
A. Safe Inflatable Operators Training Organization. Pronounced “Sigh-Oh-Toe“.

Q. Can anyone join?
A. Those who are willing to participate in higher standards and safe practices, training and education, and willing to abide by all state and federal guidelines as they apply are welcome to join.

Q. I’m not sure what that means. Can you explain some more?
A. Yes. It means we want people who are willing to carry insurance if mandated in their state, people who want to complete formal training, people who want to make an impact in the industry by accepting safe operations as their way of business with no short cuts period. We do not allow those who use non-commercial units however.

Q. What about that certification training?
A. There are 2 levels of training, basic and advanced. You earn different seals for display for each level you complete. Each has a minimal fee associated with it to cover training resources, testing, site maintenance, mailings, etc..

Q. How much does the training program cost?
A. Full pricing structure can be viewed at http://sioto.org/pricing.htm

Q. How long does it take to process membership applications and payments?
A. All applications are received immediately. You are then directed to the training portal where you purchase your course and start as soon as you are ready.

Q. Is the training mandatory to be a member?
A. Effective in 2009 we mandated the basic course as a minimum for SIOTO membership. The advanced course is optional.

Q. What if I have a lot of employees?
A. We suggest that any primary owners certify in the courses. We do offer discounts for other members of your staff, and encourage their training, however we do not mandate it. It is your decision.

Q. Is this a yearly cost?
A. Yes. The first year requires full training and payment, and the following years have a discounted rate and small recertification test. If you do not renew, you must remove any certification and membership seals from your site and marketing materials.

Q. How long will it take to receive my certification after I pass the certification test?
A. Our new training portal is automated and you will print your certificate as soon as you complete andpass the course.

Q. Do you accept companies who allow customer pickups?
A. Yes we do. While we do feel it is important and safer for operators to set up the units themselves, we understand in some locations it is common practice for customer pick ups, and its a business decision we leave up to you.

Q. Do you allow companies with units from major retailers, sold for home use if we follow SIOTO guidelines?
A. No we do not. We feel these units are unsafe for commercial use and have seen many accidents concerning these units.